with the skill
Hi Priya,
Thanks for sharing this. You have what Lumora is asking for: real payments ownership with a measurable result (81% to 89% payment success), fraud partnership, and SQL. The problem is that the most relevant evidence is buried under less relevant material. Here are the changes I'd make, highest impact first.
## Top 4 changes
1. **Lead with payments.** The role requires 2+ years in payments or fintech, but your payments work is the second bullet of your older role, below "Managed the mobile app settings and notifications." A recruiter skimming for 10 seconds could miss it.
2. **Expand the payments work into 2-3 bullets** and put them first, or add a summary that surfaces them.
3. **Add the missing keywords, only where true:** experiments, conversion, payouts, card acceptance, risk, compliance.
4. **Turn activity bullets into outcome bullets.** Several say what you did but not what changed.
## Detailed feedback
**1. Professional summary**
I don't see one, and it's your best place to say "payments PM" right away. Something like:
> "Senior Product Manager with 6+ years in travel commerce, including [X years] owning checkout and payments. Raised payment success from 81% to 89% across Brazil and India, cut chargebacks 30% with fraud teams, and built SQL tooling used by 30 PMs."
Fill in the real number of years you owned payments. That figure matters against the "2 years in payments" requirement.
**2. Personal pronouns**
Show the rest (55 more lines)
None. Keep it that way.
**3. Concision**
Three bullets per role and a likely one-page resume is fine. You have room for 1-2 more bullets in each role, so use them for payments and experimentation. I'd cut or heavily shrink "Managed the mobile app settings and notifications," which has no outcome and no relevance to this job.
**4. XYZ+S formula**
Your strongest bullet is the payment methods one, since it has an outcome, a metric, an action, and specific markets. The others are thinner:
- *"Launched loyalty points program to 1.4M members"*: what was the business result? Try: "Launched loyalty points program to 1.4M members, driving [repeat booking rate / retention / revenue lift] by [Y%]."
- *"Built SQL dashboards used by 30 PMs to track funnel metrics"*: what did this change? Try: "...enabling PMs to [find and fix X / cut reporting time by Y hours/week]."
- *"Worked with fraud team to cut chargebacks by 30%"*: what did you do? Try: "Partnered with Fraud to cut chargebacks 30% by [rule changes / 3DS rollout / new verification step], while [holding approval rate flat / limiting conversion loss to Z%]." The tradeoff between fraud and conversion is exactly what this role deals with.
- *"Increased bookings per search by 12%"*: if this was tested, say so: "...validated through [N] A/B tests."
**5. Email and contact info**
`priya.anand@example.com` follows the right format. Make sure the header also has phone, LinkedIn, and location.
**6. Tailoring to Lumora**
| Requirement | Where it shows up now | Suggestion |
|---|---|---|
| 5+ years PM | Yes (2019 to present) | Fine |
| 2+ years payments | One bullet | Elevate it and state the duration |
| Card acceptance and payouts roadmap | Not visible | Add only if you've done it. Local payment methods are adjacent to card acceptance, but not the same, so don't overstate. |
| Payment conversion experiments | Partly (success rate) | Add experiment details: tests run, hypotheses, results |
| SQL | Yes | Tie it to a payments decision, not just dashboards |
| Risk and compliance | Fraud bullet | Name the work, e.g. PCI, SCA/3DS, KYC, or local regulations in Brazil and India, if you handled them |
If you have no payouts experience, that's a real gap. Don't hide it. Cover it with the nearest honest equivalent (for example, refunds, settlement, or partner payment flows) or address it in a cover letter or interview.
**7. Product and business skills**
Your skills mostly come through in the bullets, which is good. The missing pieces are experimentation, prioritization (how you chose Brazil and India), and cross-functional work with Engineering, Legal, or Finance. A single added clause on how you picked those markets would show strategy.
**8. Structure and order**
I only see the experience section, so I can't check the rest. The order should be: contact info, summary, experience, education, certifications, optional skills. Also, you've listed Tallis Travel twice. Group both roles under one company header to show the promotion, and use month-year dates (e.g., "Mar 2022 - Present").
**9. Early-career advice**
Not applicable. You're well past this stage.
**10. Standard titles and language**
Your titles are clear and standard. Tighten the verbs: "Managed," "Worked with," and "Owned" are inconsistent and some are weak. Prefer "Led," "Launched," "Partnered," and "Reduced."
## Sample reordered experience section (fill in the brackets)
**Tallis Travel**
*Senior Product Manager* | [Mon YYYY] - Present
- Led hotel search redesign, increasing bookings per search 12% across [N] A/B tests
- Launched loyalty points program to 1.4M members, lifting [metric] by [Y%]
- Built SQL funnel dashboards adopted by 30 PMs, [outcome]
*Product Manager* | [Mon YYYY] - [Mon YYYY]
- Owned checkout and payments roadmap; added local payment methods in Brazil and India, raising payment success from 81% to 89% [and revenue by $X]
- Partnered with Fraud [and Compliance] to cut chargebacks 30% by [action], [without hurting conversion]
- [Add: payments experiment or SQL analysis that drove a decision]
You're a strong match on the core of the role. Once the payments story is front and center and the vaguer bullets have outcomes, this should read as a clear fit. If you send me the revised version, I'm happy to look again.