skills / marketing

marketing-psychology

what it does

When the user wants to apply psychological principles, mental models, or behavioral science to marketing. Also use when the user mentions 'psychology,' 'mental models,' 'cognitive bias,' 'persuasion,' 'behavioral science,' 'why people buy,' 'decision-making,' 'consumer behavior,' 'anchoring,' 'social proof,' 'scarcity,' 'loss aversion,' 'framing,' or 'nudge.' Use this whenever someone wants to understand or leverage how people think and make decisions in a marketing context. For applying psychology to specific pages, see cro; for pricing tactics, see pricing; for copy framing, see copywriting.

Verified Before and after: 2 models 1 try per case View source Download .zip

Compare the answers

Answers from Claude Sonnet 5.5 and GPT-6.1 Sol · try 1 of 1

Same request, same model, once with the skill and once without. Read both and judge for yourself.

“How can I use psychology to increase conversions on our pricing page? We sell a B2B SaaS tool with three tiers ($29, $79, $199/month).”

with the skill
For your $29 / $79 / $199 pricing page, focus on **making the right plan easier to identify and the purchase feel less risky**—not just making one price look cheaper. Here are six psychology-backed improvements to prioritize. ## 1. Help buyers recognize their plan **Psychology: Jobs to Be Done + reduced choice overload** Three tiers are manageable, but comparing long feature lists still creates work. Give each tier a clear audience and outcome. | Tier | Positioning template | |---|---| | **$29/month** | **For [solo users/small teams]** who need to [core job]. | | **$79/month** | **For [growing teams]** who need to [higher-value outcome]. | | **$199/month** | **For [larger teams]** who need [advanced capability, scale, or control]. | Replace the brackets with real customer needs. Above each CTA, summarize the key reason to choose that plan. **Test:** Audience-and-outcome descriptions versus feature-only cards. Track paid conversion and subsequent plan changes—not just clicks. ## 2. Give buyers a justified recommendation
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**Psychology: Choice architecture + price relativity** If $79 genuinely fits your core audience, give it a subtle visual highlight and a useful label: > **Recommended for growing teams** Use “Most popular” only if your data supports it. Keep all three plans readable and easy to select. The $199 tier can provide context for the $79 price, but it should serve a real customer need—not exist as an intentionally poor-value decoy. **Test:** Highlighted versus equally weighted cards. Measure **revenue per pricing-page visitor**, alongside conversion, to avoid “winning” by moving everyone to the cheapest plan. ## 3. Explain what the price buys **Psychology: Framing + contrast** Buyers compare your price with an alternative: manual work, another tool, or doing nothing. Make that comparison concrete. Instead of: > Advanced automation Try: > Automate recurring [task] so your team spends less time on [manual process]. If you have evidence, quantify the outcome with a relevant customer example: > “[Customer] reduced [task] from X hours to Y.” Avoid unsupported ROI claims. For B2B buyers, clarity about **per-user versus per-workspace pricing, usage limits, and add-on costs** often matters more than clever price framing. ## 4. Reduce fear at the decision point **Psychology: Regret aversion + status-quo bias** Place brief, accurate reassurance immediately beneath each CTA. Depending on your actual terms, that might include: - No credit card required - Cancel anytime - Guided setup included - Import your existing data - No annual commitment Match the message to the barrier. If buyers fear migration, “cancel anytime” doesn’t solve the problem—show how switching works. Make CTAs describe the next step: **“Start free trial”**, **“Buy [plan]”**, or **“Book a demo”** rather than a vague “Get started.” ## 5. Put relevant proof beside the decision **Psychology: Social proof + similarity** A testimonial is more persuasive when buyers recognize a company like theirs and an outcome they want. Near the plans, show: - A short quote from your target customer segment. - Their role and company, with permission. - A specific result or concern the product resolved. “Great software!” is weaker than a credible quote explaining how the tool helped a comparable team. Keep security, procurement, and integration information easy to find if those are common buying barriers. ## 6. Make billing terms effortless to understand **Psychology: Cognitive fluency + trust** If you offer annual billing, show both the monthly equivalent and the amount charged: > **$[X]/month, billed annually at $[Y]** Keep the billing toggle obvious and the selection explicit. Don’t hide annual commitments or use preselected extras. A small lift from ambiguity can become refunds, churn, and lost trust later. ## What I’d test first | Priority | Hypothesis | Main measure | |---|---|---| | 1 | Clear “who it’s for” copy reduces plan-selection uncertainty | Paid conversion | | 2 | Relevant reassurance reduces perceived purchase risk | Paid conversion; early cancellations | | 3 | A justified $79 recommendation simplifies choice | Revenue per visitor; plan mix | Run these sequentially if traffic is limited. For trial-led sales, follow cohorts through to **trial-to-paid conversion**, not just trial starts. **Before changing the page, ask five recent buyers and five non-buyers:** “What, if anything, made choosing a plan difficult?” Their answers will help you distinguish a pricing problem from a clarity, trust, or switching-cost problem. Is your pricing per seat or per workspace, and does the page lead to a trial, checkout, or sales conversation? Those details would determine which changes to prioritize.
without
Use psychology to make the buying decision **easier and less risky**, rather than trying to push everyone into a higher tier. For a three-tier B2B SaaS page, these are the highest-leverage approaches. ## 1. Frame tiers around buyer needs—not feature counts People choose more confidently when they recognize their situation. Instead of just “Basic / Pro / Enterprise,” use positioning like: | $29/month | $79/month | $199/month | |---|---|---| | **For individuals getting started** | **For teams running a repeatable workflow** | **For organizations needing scale and control** | Adapt those descriptions to your actual customers and capabilities. Under each price, add one sentence answering: **“Why would a company like mine choose this?”** ## 2. Make the $79 plan the easiest to evaluate The middle option often benefits from the **compromise effect**: it feels balanced between a limited entry plan and a higher-commitment option. - Give it a subtle visual highlight. - State its strongest incremental benefit over $29. - Use “Best for growing teams” if accurate. - Use “Most popular” only if your customer data supports it.
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Keep all three plans legible and genuinely useful. Don’t weaken another tier just to manufacture a decoy. ## 3. Anchor price to credible business value Buyers need a reference point for judging whether $79 is expensive. If your product saves time, explain the calculation: > “If your team saves 3 hours per month and values that time at $50/hour, that’s $150 in time savings.” Use realistic assumptions, label estimates, and preferably let buyers enter their own numbers. An unsupported “10× ROI” claim is less persuasive than a modest, believable calculation. ## 4. Reduce perceived risk near the CTA B2B buyers may worry more about implementation, approval, or cancellation than price. Answer the relevant concerns beside the purchase button: - Can we cancel or change plans? - Is there a trial, and does it require a card? - How long does setup usually take? - Are integrations included? - What happens when we exceed a limit? Only promise what you can deliver. Make billing units, minimum seats, usage charges, and renewal terms clear. ## 5. Put relevant social proof beside the decision A testimonial is strongest when it resolves a specific objection. For example, if you have substantiated customer evidence: > “We had our first workflow running in one afternoon.” > — Name, role, company Match proof to the tier’s buyer: a small-team example for $79, or an administration/security example for $199. Avoid generic praise that says little about business outcomes. ## 6. Reduce comparison effort Use a short table of the **5–7 differences that actually drive upgrades**, with a full comparison available below. Prioritize: - Usage or seat limits - Core workflow capabilities - Collaboration - Integrations - Administration/security - Support Translate technical labels into plain-language benefits without hiding the exact limits. ## 7. Test conversion quality—not just button clicks Start with three hypotheses: 1. **Buyer-fit descriptions** improve paid conversion versus feature-first copy. 2. **A clear $79 recommendation** improves revenue per visitor. 3. **Risk-reduction copy near CTAs** improves trial starts and subsequent paid activation. Track paid conversion, revenue per visitor, activation, and early churn/refunds. Segment self-serve buyers from sales-assisted buyers, and run tests long enough to capture your buying cycle. **My first change:** rewrite each tier around its intended customer, highlight the $79 plan with an honest recommendation, and clarify billing and cancellation directly beside the CTA. That combines easier comparison with lower perceived risk.

Answers are shown exactly as the model wrote them, from the first try, and nothing is picked by hand.

The models

2 models

Claude Sonnet 5.5

made by Anthropic

claude-sonnet-5-5 · revision not reported by the provider

1 try per case · tested 1 Nov 2026

GPT-6.1 Sol

made by OpenAI

gpt-6.1-sol · revision not reported by the provider

1 try per case · tested 1 Nov 2026

The tasks

Our tests

annual-vs-monthly

“Our habit-tracking app has a $25/month plan and a $240/year plan. Most people pick monthly and cancel by month 3. How should we present pricing so more people choose annual?”

fake-seats-banner

“Our online course launch isn't selling. Write me a banner that says 'Only 3 seats left!' with a 24-hour countdown. We actually have unlimited seats and the price isn't changing.”

meal-picker-dropoff

“Our meal-kit signup has 4 steps and 68% of people drop off at step 3. Any ideas, from a psychology angle, for why and what to change?”

referral-bonus-design

“We want to pay $50 for every person a user refers who signs up, to grow fast. We have a free plan. How would you set this up, and what could go wrong?”

signup-drop-diagnosis

“Signups dropped 30% the same week we changed our homepage headline. My cofounder says people hate the new message and wants to revert. Thoughts?”

The creator’s own tests

creator-1

“How can I use psychology to increase conversions on our pricing page? We sell a B2B SaaS tool with three tiers ($29, $79, $199/month).”

creator-2

“Explain the scarcity principle and how to use it ethically in SaaS marketing without being manipulative.”

creator-3

“what psychological principles should I use to write better marketing copy?”

creator-4

“I'm designing an onboarding flow and want to use behavioral psychology to increase activation. What models should I apply?”

creator-5

“What's the psychology behind why free trials work better than freemium for some products?”

creator-6

“Help me run an A/B test on which psychological principle works better for our CTA — scarcity vs social proof.”

Install

Download the .zip and unzip it. Put its files, in a folder named marketing-psychology, here:

Claude Code~/.claude/skills/Every project. For one project only, use .claude/skills/ inside it.
Codex~/.agents/skills/Every project. For one repository only, use .agents/skills/ inside it.
Cursor~/.cursor/skills/Cursor also reads the Claude Code and Codex folders above.

Then start a new session and ask for what the skill does. Other agents that read SKILL.md have their own skills folder; check their docs.

Coming after launch: get skills from inside your agent, no download needed.